The second principle noted was that of a value stream. The key word here is value when you ask the question does what I am doing now add value to the customer or does it not. If so, that value add step should continue. If not, ask yourself do I need to do this or do I need to do this at this time? Thus we are identifying value add, VA, and non-value add, NVA, to our consideration of meeting the VOC!
Showing posts with label value. Show all posts
Showing posts with label value. Show all posts
Tuesday, July 22, 2014
Process Map and Value Stream
The second principle noted was that of a value stream. The key word here is value when you ask the question does what I am doing now add value to the customer or does it not. If so, that value add step should continue. If not, ask yourself do I need to do this or do I need to do this at this time? Thus we are identifying value add, VA, and non-value add, NVA, to our consideration of meeting the VOC!
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